Product Disruption: Calix Service Cloud >> Systems showing Degraded (due to Tr069 connection down) in CSC

Incident Report for Calix

Resolved

This incident has been resolved.
Posted Dec 10, 2024 - 16:52 PST

Update

We are continuing to monitor for any further issues.
Posted Dec 10, 2024 - 15:42 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 10, 2024 - 15:41 PST

Investigating

We are currently investigating reports of issues with Systems showing Degraded due to Tr069 connection down in Calix Service Cloud. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link:

https://community.calix.com/s/feed/0D54u0000AevtPfCQI
Posted Dec 10, 2024 - 07:16 PST
This incident affected: United States Applications (Calix Service Cloud (calixcloud.calix.com), Calix Operations Cloud, Calix Deployment Cloud).
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