All Systems Operational
About This Site
Welcome to the updated Calix Trust Center
This site was relaunched on June 1, 2026. Trust.Calix.com is actively maintained, to keep all Calix customers informed of critical incidents, such as platform outages.
All other incidents will be communicated through the Community.
You can subscribe to receive real-time status notifications by selecting the option above.
United States
Operational
Calix Service Cloud
Operational
Calix Operations Cloud
Operational
Calix Engagement Cloud
Operational
Calix Deployment Cloud
Operational
Speedtesting
Operational
Calix Service Cloud API
Operational
Traffic Usage API
Operational
Endpoint Mapping API
Operational
CommandIQ
Operational
International
Operational
Calix Service Cloud
Operational
Calix Operations Cloud
Operational
Calix Engagement Cloud
Operational
Calix Deployment Cloud
Operational
Speedtesting
Operational
Calix Service Cloud API
Operational
Traffic Usage API
Operational
Endpoint Mapping API
Operational
CommandIQ
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Calix Cloud Infrastructure Maintenance - International Jul 27, 2026 00:00-04:00 PDT
Date: July 27, 2026
Scheduled Time: 12:00 AM PDT
Duration: 4 hours
The Calix Cloud team will be performing infrastructure maintenance in the International region. During this maintenance period, portions of Calix Service Cloud, Operations Cloud, and CommandIQ may be impacted.
We value your business and are available to help. We understand there is no ideal time to perform maintenance and thank you for your understanding and support. If you have any issues or questions concerning this notice, please create a technical support case online in the My Checkpoint portal.
Thank you,
Cloud Operations
Calix Inc.
Posted on Jul 21, 2026 - 21:17 PDT
Scheduled Time: 12:00 AM PDT
Duration: 4 hours
The Calix Cloud team will be performing infrastructure maintenance in the International region. During this maintenance period, portions of Calix Service Cloud, Operations Cloud, and CommandIQ may be impacted.
We value your business and are available to help. We understand there is no ideal time to perform maintenance and thank you for your understanding and support. If you have any issues or questions concerning this notice, please create a technical support case online in the My Checkpoint portal.
Thank you,
Cloud Operations
Calix Inc.
Posted on Jul 21, 2026 - 21:17 PDT
Calix Cloud Infrastructure Maintenance - United States Jul 29, 2026 00:00-04:00 PDT
Date: July 29, 2026
Scheduled Time: 12:00 AM PDT
Duration: 4 hours
The Calix Cloud team will be performing infrastructure maintenance in the United States. During this maintenance period, portions of Calix Service Cloud, Operations Cloud, and CommandIQ may be impacted.
We value your business and are available to help. We understand there is no ideal time to perform maintenance and thank you for your understanding and support. If you have any issues or questions concerning this notice, please create a technical support case online in the My Checkpoint portal.
Thank you,
Cloud Operations
Calix Inc.
Posted on Jul 21, 2026 - 21:20 PDT
Scheduled Time: 12:00 AM PDT
Duration: 4 hours
The Calix Cloud team will be performing infrastructure maintenance in the United States. During this maintenance period, portions of Calix Service Cloud, Operations Cloud, and CommandIQ may be impacted.
We value your business and are available to help. We understand there is no ideal time to perform maintenance and thank you for your understanding and support. If you have any issues or questions concerning this notice, please create a technical support case online in the My Checkpoint portal.
Thank you,
Cloud Operations
Calix Inc.
Posted on Jul 21, 2026 - 21:20 PDT