All Systems Operational

About This Site

Trust is a hallmark of success, and it starts with transparency. This site provides transparency to the status, service availability, and performance of the Calix Cloud infrastructure.

You can check this page any time for real-time status. You can also subscribe to receive status alert notifications. Click the Subscribe button above to opt in, and then select your preferred channel(s) to receive notices (email, SMS text, etc.).

Uptime over the past 90 days. View historical uptime.
United States Applications Operational
90 days ago
99.97 % uptime
Today
Calix Service Cloud (calixcloud.calix.com) ? Operational
90 days ago
100.0 % uptime
Today
Calix Engagement Cloud (calixcloud.calix.com) ? Operational
90 days ago
100.0 % uptime
Today
Calix Operations Cloud ? Operational
90 days ago
99.89 % uptime
Today
Calix Deployment Cloud ? Operational
90 days ago
100.0 % uptime
Today
CommandIQ ? Operational
90 days ago
100.0 % uptime
Today
Performance Testing ? Operational
United States APIs Operational
90 days ago
100.0 % uptime
Today
CSC API ? Operational
90 days ago
100.0 % uptime
Today
Usage API ? Operational
90 days ago
100.0 % uptime
Today
Upload API ? Operational
90 days ago
100.0 % uptime
Today
Canada Applications Operational
90 days ago
100.0 % uptime
Today
Calix Service Cloud (calixcloud-ca.calix.com) ? Operational
90 days ago
100.0 % uptime
Today
Calix Engagement Cloud (calixcloud-ca.calix.com) ? Operational
90 days ago
100.0 % uptime
Today
Calix Operations Cloud ? Operational
90 days ago
100.0 % uptime
Today
Calix Deployment Cloud ? Operational
90 days ago
100.0 % uptime
Today
Command IQ (Canada) ? Operational
90 days ago
100.0 % uptime
Today
Canada APIs Operational
90 days ago
100.0 % uptime
Today
CSC API ? Operational
90 days ago
100.0 % uptime
Today
Usage API ? Operational
90 days ago
100.0 % uptime
Today
Upload API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 29, 2025

No incidents reported today.

Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025
Calix Cloud Infrastructure Maintenance - United States
Completed - The scheduled maintenance has been completed.
Apr 26, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 20:30 PDT
Scheduled - Date: April 26, 2025
Scheduled Time: 8:30 PM PDT
Duration: 3 Hours

The Calix Cloud team will be performing infrastructure maintenance on Calix Cloud in the United States. During this period, Operations Cloud functionality will be impacted for up to 3 hours.

We value your business and are available to help. We understand there is no ideal time to perform maintenance and thank you for your understanding and support. If you have any issues or questions concerning this notice, please create a technical support case online in the My Checkpoint portal.

Thank you,
Cloud Operations
Calix Inc.
Apr 25, 15:23 PDT
Apr 25, 2025

No incidents reported.

Apr 24, 2025
Calix Cloud Infrastructure Maintenance - United States
Completed - The scheduled maintenance has been completed.
Apr 24, 00:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 23:15 PDT
Scheduled - Date: April 23, 2025
Scheduled Time: 11:15 PM PDT
Duration: 90 minutes

The Calix Cloud team will be performing infrastructure maintenance on Calix Cloud in the United States. During this period, Operations Cloud functionality will be impacted for up to 90 minutes.

We value your business and are available to help. We understand there is no ideal time to perform maintenance and thank you for your understanding and support. If you have any issues or questions concerning this notice, please create a technical support case online in the My Checkpoint portal.

Thank you,
Cloud Operations
Calix Inc.
Apr 23, 13:51 PDT
Apr 23, 2025
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

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