All Systems Operational

About This Site

Trust is a hallmark of success, and it starts with transparency. This site provides transparency to the status, service availability, and performance of the Calix Cloud infrastructure.

You can check this page any time for real-time status. You can also subscribe to receive status alert notifications. Click the Subscribe button above to opt in, and then select your preferred channel(s) to receive notices (email, SMS text, etc.).

United States Applications Operational
90 days ago
99.61 % uptime
Today
Calix Service Cloud (calixcloud.calix.com) ? Operational
90 days ago
99.32 % uptime
Today
Calix Engagement Cloud (calixcloud.calix.com) ? Operational
90 days ago
99.84 % uptime
Today
Calix Operations Cloud ? Operational
90 days ago
99.5 % uptime
Today
Calix Deployment Cloud ? Operational
90 days ago
99.64 % uptime
Today
CommandIQ ? Operational
90 days ago
99.74 % uptime
Today
Performance Testing ? Operational
United States APIs Operational
90 days ago
99.89 % uptime
Today
CSC API ? Operational
90 days ago
99.89 % uptime
Today
Usage API ? Operational
90 days ago
99.89 % uptime
Today
Upload API ? Operational
90 days ago
99.89 % uptime
Today
Canada Applications Operational
90 days ago
100.0 % uptime
Today
Calix Service Cloud (calixcloud-ca.calix.com) ? Operational
90 days ago
100.0 % uptime
Today
Calix Engagement Cloud (calixcloud-ca.calix.com) ? Operational
90 days ago
100.0 % uptime
Today
Calix Operations Cloud ? Operational
90 days ago
100.0 % uptime
Today
Calix Deployment Cloud ? Operational
90 days ago
100.0 % uptime
Today
Command IQ (Canada) ? Operational
90 days ago
100.0 % uptime
Today
Canada APIs Operational
90 days ago
100.0 % uptime
Today
CSC API ? Operational
90 days ago
100.0 % uptime
Today
Usage API ? Operational
90 days ago
100.0 % uptime
Today
Upload API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 18, 2024

No incidents reported today.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
Resolved - This incident has been resolved.
Apr 16, 15:56 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 14:55 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 16, 14:32 PDT
Investigating - We are currently investigating reports of issues with System Alarms in Calix Operations Cloud. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link:

https://community.calix.com/s/feed/0D54u0000APkSHpCQN

Apr 16, 14:22 PDT
Resolved - We have resolved an issue with Calix CPE being unable to connect to the Calix Telemetry Service on the Domestic Platform. For further details, please check this Community post:

https://community.calix.com/s/feed/0D54u0000APkJgZCQV

Apr 16, 06:00 PDT
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.