All Systems Operational

About This Site

Welcome to the updated Calix Trust Center

This site was relaunched on June 1, 2026. Trust.Calix.com is actively maintained, to keep all Calix customers informed of critical incidents, such as platform outages.

All other incidents will be communicated through the Community.

You can subscribe to receive real-time status notifications by selecting the option above.

United States Operational
90 days ago
100.0 % uptime
Today
Calix Service Cloud Operational
90 days ago
100.0 % uptime
Today
Calix Operations Cloud Operational
90 days ago
100.0 % uptime
Today
Calix Engagement Cloud Operational
90 days ago
100.0 % uptime
Today
Calix Deployment Cloud Operational
90 days ago
100.0 % uptime
Today
Speedtesting Operational
90 days ago
100.0 % uptime
Today
Calix Service Cloud API Operational
90 days ago
100.0 % uptime
Today
Traffic Usage API Operational
90 days ago
100.0 % uptime
Today
Endpoint Mapping API Operational
90 days ago
100.0 % uptime
Today
CommandIQ Operational
90 days ago
100.0 % uptime
Today
International Operational
90 days ago
100.0 % uptime
Today
Calix Service Cloud Operational
90 days ago
100.0 % uptime
Today
Calix Operations Cloud Operational
90 days ago
100.0 % uptime
Today
Calix Engagement Cloud Operational
90 days ago
100.0 % uptime
Today
Calix Deployment Cloud Operational
90 days ago
100.0 % uptime
Today
Speedtesting Operational
90 days ago
100.0 % uptime
Today
Calix Service Cloud API Operational
90 days ago
100.0 % uptime
Today
Traffic Usage API Operational
90 days ago
100.0 % uptime
Today
Endpoint Mapping API Operational
90 days ago
100.0 % uptime
Today
CommandIQ Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Calix Cloud Infrastructure Maintenance - United States Jul 7, 2026 19:30 - Jul 8, 2026 01:30 PDT

Date: July 7, 2026
Scheduled Time: 7:30 PM PDT
Duration: 6 hours

The Calix Cloud team will be performing infrastructure maintenance for Operations Cloud in the United States. During the maintenance window, Operations Cloud may be unavailable. All connected devices will automatically reconnect and sync once the maintenance is complete.

We value your business and are available to help. We understand there is no ideal time to perform maintenance and thank you for your understanding and support. If you have any issues or questions concerning this notice, please create a technical support case online in the My Checkpoint portal.

Thank you,
Cloud Operations
Calix Inc.

Posted on Jun 25, 2026 - 14:36 PDT
Jul 7, 2026

No incidents reported today.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026
Completed - The scheduled maintenance has been completed.
Jul 4, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 21:30 PDT
Scheduled - Date: July 3, 2026
Scheduled Time: 9:30 PM PDT
Duration: 3 hours

The Calix Cloud team will be performing infrastructure maintenance for Operations Cloud in the International region. During the maintenance window, there will be loss of alarm functionality. Upon completion, the alarms raised during the window will be processed.

We value your business and are available to help. We understand there is no ideal time to perform maintenance and thank you for your understanding and support. If you have any issues or questions concerning this notice, please create a technical support case online in the My Checkpoint portal.

Thank you,
Cloud Operations
Calix Inc.

Jul 2, 11:14 PDT
Jul 3, 2026
Jul 2, 2026

No incidents reported.

Jul 1, 2026
Completed - The scheduled maintenance has been completed.
Jul 1, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 20:30 PDT
Scheduled - Date: June 30, 2026
Scheduled Time: 8:30 PM PDT
Duration: 4.0 hours

The Calix Cloud team will be performing infrastructure maintenance for Operations Cloud in the International region. During the maintenance window, Operations Cloud may be unavailable. All connected devices will automatically reconnect and sync once the maintenance is complete.

We value your business and are available to help. We understand there is no ideal time to perform maintenance and thank you for your understanding and support. If you have any issues or questions concerning this notice, please create a technical support case online in the My Checkpoint portal.

Thank you,
Cloud Operations
Calix Inc.

Jun 25, 13:36 PDT
Jun 30, 2026
Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.