All Systems Operational

About This Site

Trust is a hallmark of success, and it starts with transparency. This site provides transparency to the status, service availability, and performance of the Calix Cloud infrastructure.

You can check this page any time for real-time status. You can also subscribe to receive status alert notifications. Click the Subscribe button above to opt in, and then select your preferred channel(s) to receive notices (email, SMS text, etc.).

United States Applications Operational
90 days ago
99.61 % uptime
Today
Calix Service Cloud (calixcloud.calix.com) ? Operational
90 days ago
99.32 % uptime
Today
Calix Engagement Cloud (calixcloud.calix.com) ? Operational
90 days ago
99.84 % uptime
Today
Calix Operations Cloud ? Operational
90 days ago
99.5 % uptime
Today
Calix Deployment Cloud ? Operational
90 days ago
99.64 % uptime
Today
CommandIQ ? Operational
90 days ago
99.74 % uptime
Today
Performance Testing ? Operational
United States APIs Operational
90 days ago
99.89 % uptime
Today
CSC API ? Operational
90 days ago
99.89 % uptime
Today
Usage API ? Operational
90 days ago
99.89 % uptime
Today
Upload API ? Operational
90 days ago
99.89 % uptime
Today
Canada Applications Operational
90 days ago
100.0 % uptime
Today
Calix Service Cloud (calixcloud-ca.calix.com) ? Operational
90 days ago
100.0 % uptime
Today
Calix Engagement Cloud (calixcloud-ca.calix.com) ? Operational
90 days ago
100.0 % uptime
Today
Calix Operations Cloud ? Operational
90 days ago
100.0 % uptime
Today
Calix Deployment Cloud ? Operational
90 days ago
100.0 % uptime
Today
Command IQ (Canada) ? Operational
90 days ago
100.0 % uptime
Today
Canada APIs Operational
90 days ago
100.0 % uptime
Today
CSC API ? Operational
90 days ago
100.0 % uptime
Today
Usage API ? Operational
90 days ago
100.0 % uptime
Today
Upload API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Date: April 25, 2024
Scheduled Time: 9 PM PDT
Duration: 2 hours

The Calix Cloud team will be performing infrastructure maintenance on Calix Operations Cloud in the US. During this maintenance period, portions of the Operations Cloud will be impacted.

We value your business and are available to help. We understand there is no ideal time to perform maintenance and thank you for your understanding and support. If you have any issues or questions concerning this notice, please create a technical support case online in the My Checkpoint portal.

Thank you,
Cloud Operations
Calix Inc.

Posted on Apr 18, 2024 - 16:29 PDT
Past Incidents
Apr 22, 2024

No incidents reported today.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
Resolved - This incident has been resolved.
Apr 16, 15:56 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 14:55 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 16, 14:32 PDT
Investigating - We are currently investigating reports of issues with System Alarms in Calix Operations Cloud. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link:

https://community.calix.com/s/feed/0D54u0000APkSHpCQN

Apr 16, 14:22 PDT
Resolved - We have resolved an issue with Calix CPE being unable to connect to the Calix Telemetry Service on the Domestic Platform. For further details, please check this Community post:

https://community.calix.com/s/feed/0D54u0000APkJgZCQV

Apr 16, 06:00 PDT
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.