Slow Response Times when Searching/Loading Subscriber Records in Calix Support Cloud
Incident Report for Calix
Resolved
This issue has been confirmed resolved.
Posted Aug 08, 2023 - 12:30 PDT
Monitoring
A fix has been implemented and we are currently monitoring the results.
Posted Aug 08, 2023 - 11:27 PDT
Investigating
Calix is currently investigating an issue with slow response times when searching/loading subscriber records in Calix Support Cloud for US instances only. For further details on this issue, please reference the Community post at the following link: https://community.calix.com/s/question/0D54u00009rGLXhCAO/slow-response-times-when-searchingloading-subscriber-records-in-calix-support-cloud
Posted Aug 08, 2023 - 11:04 PDT
This incident affected: United States Applications (Calix Service Cloud (calixcloud.calix.com)).