Partial Outage: [Services Cloud] US Instance - Slow responses in Service Cloud when loading the subscriber record.
Incident Report for Calix
Resolved
This incident has been resolved.
Posted Jan 25, 2024 - 11:05 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 25, 2024 - 09:58 PST
Investigating
We are currently investigating an issue with slow responses of our Service Cloud when loading the subscriber record.

For further details and updates on this issue, please see the following Community post:
https://community.calix.com/s/feed/0D54u0000AH7l4OCQR
Posted Jan 25, 2024 - 07:47 PST
This incident affected: United States Applications (Calix Service Cloud (calixcloud.calix.com)).