As a part of the 24.1 cadence release, in order to restore all the capabilities, we are extending our maintenance window till 3.30 AM PST.
Posted Feb 14, 2024 - 02:20 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 13, 2024 - 18:30 PST
Scheduled
Date: Tues, Feb 13 2024 Time: 6:30 PM PST Feb 13 to 3:30 AM PST Feb 14 Duration: 8 hours Purpose: Routine Software Upgrade System Affected: Calix Support Cloud, Marketing Cloud, Operations Cloud, Deployment Cloud and Command IQ, US and Canada
The Calix Cloud Operations team will be performing the 24.1 regular cadence upgrade for Support Cloud, Marketing Cloud, Operations Cloud, Deployment Cloud and Command IQ on CalixCloud.calix.com and CalixCloud-ca.calix.com. During this time all the applications and components being upgraded will be unavailable.
We value your business and are available to help. We understand there is no ideal time to perform routine maintenance and thank you for your understanding and support. If you have any issues or questions concerning this notice, please create a technical support case online from Calix My Checkpoint. To access Calix My Checkpoint, log in to My Checkpoint. From here, you can submit a new technical support case or check/update the status of existing cases.
Thank you, Cloud Operations Calix Inc.
Posted Feb 05, 2024 - 13:44 PST
This scheduled maintenance affected: United States Applications (Calix Service Cloud (calixcloud.calix.com), Calix Engagement Cloud (calixcloud.calix.com), Calix Operations Cloud, Calix Deployment Cloud, CommandIQ, Performance Testing), Canada Applications (Calix Service Cloud (calixcloud-ca.calix.com), Calix Engagement Cloud (calixcloud-ca.calix.com), Calix Operations Cloud, Calix Deployment Cloud, Command IQ (Canada)), Canada APIs (CSC API, Usage API, Upload API), and United States APIs (CSC API, Usage API, Upload API).