SFTP Uploads to https://upload-ca.calix.com/ Timing Out

Incident Report for Calix

Resolved

This incident has been resolved.
Posted Jan 03, 2024 - 13:45 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 03, 2024 - 12:40 PST

Update

We are continuing to investigate this issue.
Posted Jan 03, 2024 - 12:20 PST

Investigating

We are currently investigating an issue with SFTP uploads to https://upload-ca.calix.com/ timing out. For more information on this issue and updates, please review and bookmark the following Community post: https://community.calix.com/s/feed/0D54u0000AEckC7CQJ
Posted Jan 03, 2024 - 11:58 PST
This incident affected: Canada APIs (Upload API).