Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 19, 2023 - 19:01 PDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Aug 15, 2023 - 09:50 PDT
Scheduled
Date: Aug 19, 2023 Scheduled Time: 7:00 PM PDT Duration: 30 mins
Calix Cloud authentication services will undergo maintenance Saturday Aug 19th from 7pm to 7:30PM PDT in both the United States and Canada regions. During this 30 minute window, new logins will not be processed, but any existing session logged in prior to this time period will continue to stay logged in. Any API token created prior to this period will work, but users will be unable to obtain a new access token or refresh token during this maintenance.
We value your business and are available to help. We understand there is no ideal time to perform maintenance and thank you for your understanding and support. If you have any issues or questions concerning this notice, please create a technical support case online from the Calix Service Station. To access the Calix Service Station, log in to My Calix. From here, click Calix Service Station to submit a new technical support case or check/update the status of existing cases.
Thank you, Cloud Operations Calix Inc.
Posted Aug 19, 2023 - 19:00 PDT
This scheduled maintenance affected: United States Applications (Calix Service Cloud (calixcloud.calix.com), Calix Engagement Cloud (calixcloud.calix.com), Calix Operations Cloud, Calix Deployment Cloud), Canada Applications (Calix Service Cloud (calixcloud-ca.calix.com), Calix Engagement Cloud (calixcloud-ca.calix.com), Calix Operations Cloud, Calix Deployment Cloud), Canada APIs (CSC API, Usage API, Upload API), and United States APIs (CSC API, Usage API, Upload API).