Product Disruption: Calix Service Cloud >> Telemetry Connection

Incident Report for Calix

Resolved

This incident has been resolved.

Posted Jul 30, 2025 - 23:40 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 29, 2025 - 23:21 PDT

Investigating

We are currently investigating reports of issues with Telemetry features in Calic Service Cloud, Calix Operations Cloud,Deployment Cloud and CommandIQ App. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link: https://community.calix.com/s/feed/0D5Pm00001AcAgAKAV

Posted Jul 29, 2025 - 19:51 PDT

This incident affected: United States Applications (Calix Service Cloud (calixcloud.calix.com), Calix Operations Cloud, Calix Deployment Cloud, CommandIQ).