Subscriber Display Discrepancies in CSC

Incident Report for Calix

Resolved

This incident has been resolved.
For more details regarding this incident please visit our Community: https://community.calix.com/s/feed/0D54u00009RBlQUCA1

Posted Mar 22, 2023 - 05:32 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 21, 2023 - 15:09 PDT

Investigating

Calix is currently investigating an issue with subscriber display discrepancies in the US instances of CSC. Further details related to this issue can be found at the following Community link: https://community.calix.com/s/feed/0D54u00009RBlQUCA1

Posted Mar 21, 2023 - 12:53 PDT

This incident affected: United States Applications (Calix Service Cloud (calixcloud.calix.com)).