Product Disruption: Calix Service Cloud >> Subscriber Turn Up and Troubleshooting (GUI and API)

Incident Report for Calix

Resolved

This incident has been resolved.

Posted Aug 06, 2024 - 11:00 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 06, 2024 - 09:53 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 06, 2024 - 07:33 PDT

Investigating

We are currently investigating reports of issues with Subscriber Turn Up and Troubleshooting (GUI and API) in Calix Service Cloud. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link:

https://community.calix.com/s/feed/0D54u0000AZCgH3CQL

Posted Aug 06, 2024 - 06:46 PDT

This incident affected: United States Applications (Calix Service Cloud (calixcloud.calix.com)).