Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 08, 2023 - 19:30 PDT
Scheduled
Date: Tues, Aug 8 2023 Time: 7:30 PM Aug 8 to 3:30 AM PDT Aug 9 Duration: 8 hours Purpose: Routine Software Upgrade System Affected: Calix Support Cloud, Marketing Cloud, Operations Cloud, Deployment Cloud and Command IQ, US and Canada
The Calix Cloud Operations team will be performing the 23.3 regular cadence upgrade for Support Cloud, Marketing Cloud, Operations Cloud, Deployment Cloud and Command IQ on CalixCloud.calix.com and CalixCloud-ca.calix.com. During this time all the applications and components being upgraded will be unavailable.
We value your business and are available to help. We understand there is no ideal time to perform routine maintenance and thank you for your understanding and support. If you have any issues or questions concerning this notice, please create a technical support case online from the Calix Service Station. To access the Calix Service Station, log in to My Calix. From here, click Calix Service Station to submit a new technical support case or check/update the status of existing cases.
Thank you, Cloud Operations Calix Inc.
Posted Jul 28, 2023 - 14:39 PDT
This scheduled maintenance affected: United States Applications (Calix Service Cloud (calixcloud.calix.com), Calix Engagement Cloud (calixcloud.calix.com), Calix Operations Cloud, Calix Deployment Cloud, CommandIQ, Performance Testing), Canada Applications (Calix Service Cloud (calixcloud-ca.calix.com), Calix Engagement Cloud (calixcloud-ca.calix.com), Calix Operations Cloud, Calix Deployment Cloud, Command IQ (Canada)), Canada APIs (CSC API, Usage API, Upload API), and United States APIs (CSC API, Usage API, Upload API).