Unable to enable Managed Services

Incident Report for Calix

Resolved

This incident has been resolved.

Posted May 25, 2023 - 11:24 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 25, 2023 - 10:23 PDT

Investigating

We are currently investigating an issue with enabling Managed Services (ProtectIQ/ExperienceIQ) in US Calix Cloud. Please follow this Community thread for further details:

https://community.calix.com/s/question/0D54u00009dWFD1CAO/unable-to-enable-managed-services-today-525-in-us-calix-cloud

Posted May 25, 2023 - 08:11 PDT

This incident affected: United States Applications (Calix Service Cloud (calixcloud.calix.com), Calix Deployment Cloud, CommandIQ).