Partial Outage: [Calix Engagement Cloud, Calix Service Cloud - US]. Gateway timeout errors in Engagement Cloud and errors when executing speed tests in Service Cloud.
Incident Report for Calix
Resolved
This incident has been resolved.
Posted Mar 01, 2024 - 09:17 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 01, 2024 - 08:23 PST
Investigating
We are currently investigating an issue with errors when executing speed tests in Service Cloud as well as errors when basic lens in Engagement Cloud.

Further details on this issue can be found on the Calix Community at the following link:
https://community.calix.com/s/feed/0D54u0000ALOkCnCQL
Posted Mar 01, 2024 - 05:09 PST
This incident affected: United States Applications (Calix Service Cloud (calixcloud.calix.com), Calix Engagement Cloud (calixcloud.calix.com)).