Calix 23.4 Cloud Upgrade
Scheduled Maintenance Report for Calix
Completed
The scheduled maintenance has been completed.
Posted Nov 15, 2023 - 03:30 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 14, 2023 - 18:30 PST
Scheduled
Date: Tues, Nov 14 2023
Time: 6:30 PM PST Nov 14 to 3:30 AM PST Nov 15
Duration: 9 hours
Purpose: Routine Software Upgrade
System Affected: Calix Support Cloud, Marketing Cloud, Operations Cloud, Deployment Cloud and Command IQ, US and Canada

The Calix Cloud Operations team will be performing the 23.4 regular cadence upgrade for Support Cloud, Marketing Cloud, Operations Cloud, Deployment Cloud and Command IQ on CalixCloud.calix.com and CalixCloud-ca.calix.com. During this time all the applications and components being upgraded will be unavailable.

We value your business and are available to help. We understand there is no ideal time to perform routine maintenance and thank you for your understanding and support. If you have any issues or questions concerning this notice, please create a technical support case online from the Calix Service Station. To access the Calix Service Station, log in to My Calix. From here, click Calix Service Station to submit a new technical support case or check/update the status of existing cases.

Thank you,
Cloud Operations
Calix Inc.
Posted Oct 31, 2023 - 15:48 PDT
This scheduled maintenance affected: United States Applications (Calix Service Cloud (calixcloud.calix.com), Calix Engagement Cloud (calixcloud.calix.com), Calix Operations Cloud, Calix Deployment Cloud, CommandIQ, Performance Testing), Canada Applications (Calix Service Cloud (calixcloud-ca.calix.com), Calix Engagement Cloud (calixcloud-ca.calix.com), Calix Operations Cloud, Calix Deployment Cloud, Command IQ (Canada)), Canada APIs (CSC API, Usage API, Upload API), and United States APIs (CSC API, Usage API, Upload API).