Investigating Issues with loading Client Data for Onboarded GigaSpires
Incident Report for Calix
Resolved
This incident has been resolved.
Posted Feb 04, 2022 - 15:18 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 04, 2022 - 14:49 PST
Investigating
We have received reports of some Wi-Fi data elements not loading when viewing client devices connected to Onboarded GigaSpire systems. We are currently investigating this issue. For additional discussion, please see the following post on the Calix Community:

https://community.calix.com/s/question/0D54u00008CjAKmCAN/issues-loading-client-connection-type-ssid-name-operating-mode-and-signal-strength-for-onboarded-gigaspires
Posted Feb 04, 2022 - 14:15 PST
This incident affected: United States Applications (Calix Support Cloud (calixcloud.calix.com)).