All Systems Operational

About This Site

Trust is a hallmark of success, and it starts with transparency. This site provides transparency to the status, service availability, and performance of the Calix Cloud infrastructure.

You can check this page any time for real-time status. You can also subscribe to receive status alert notifications. Click the Subscribe button above to opt in, and then select your preferred channel(s) to receive notices (email, SMS text, etc.).

United States Applications Operational
90 days ago
99.97 % uptime
Today
Calix Service Cloud (calixcloud.calix.com) ? Operational
90 days ago
100.0 % uptime
Today
Calix Engagement Cloud (calixcloud.calix.com) ? Operational
90 days ago
100.0 % uptime
Today
Calix Operations Cloud ? Operational
90 days ago
99.89 % uptime
Today
Calix Deployment Cloud ? Operational
90 days ago
100.0 % uptime
Today
CommandIQ ? Operational
90 days ago
100.0 % uptime
Today
Performance Testing ? Operational
United States APIs Operational
90 days ago
100.0 % uptime
Today
CSC API ? Operational
90 days ago
100.0 % uptime
Today
Usage API ? Operational
90 days ago
100.0 % uptime
Today
Upload API ? Operational
90 days ago
100.0 % uptime
Today
Canada Applications Operational
90 days ago
100.0 % uptime
Today
Calix Service Cloud (calixcloud-ca.calix.com) ? Operational
90 days ago
100.0 % uptime
Today
Calix Engagement Cloud (calixcloud-ca.calix.com) ? Operational
90 days ago
100.0 % uptime
Today
Calix Operations Cloud ? Operational
90 days ago
100.0 % uptime
Today
Calix Deployment Cloud ? Operational
90 days ago
100.0 % uptime
Today
Command IQ (Canada) ? Operational
90 days ago
100.0 % uptime
Today
Canada APIs Operational
90 days ago
100.0 % uptime
Today
CSC API ? Operational
90 days ago
100.0 % uptime
Today
Usage API ? Operational
90 days ago
100.0 % uptime
Today
Upload API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Calix Cloud Infrastructure Maintenance - Canada Apr 2, 2025 19:00-19:25 PDT

Date: April 2, 2025
Scheduled Time: 7:00 PM PDT
Duration: 25 minutes

The Calix Cloud team will be performing infrastructure maintenance on Calix Operations Cloud in Canada. During this period, Operations Cloud functionality will be impacted for up to 25 minutes.

We value your business and are available to help. We understand there is no ideal time to perform maintenance and thank you for your understanding and support. If you have any issues or questions concerning this notice, please create a technical support case online in the My Checkpoint portal.

Thank you,
Cloud Operations
Calix Inc.

Posted on Mar 27, 2025 - 20:58 PDT

Calix Cloud Infrastructure Maintenance - United States Apr 3, 2025 19:00-19:25 PDT

Date: April 3, 2025
Scheduled Time: 7:00 PM PDT
Duration: 25 minutes

The Calix Cloud team will be performing infrastructure maintenance on Calix Cloud in the United States. During this period, Operations Cloud functionality will be impacted for up to 25 minutes.

We value your business and are available to help. We understand there is no ideal time to perform maintenance and thank you for your understanding and support. If you have any issues or questions concerning this notice, please create a technical support case online in the My Checkpoint portal.

Thank you,
Cloud Operations
Calix Inc.

Posted on Mar 27, 2025 - 20:58 PDT
Apr 1, 2025

No incidents reported today.

Mar 31, 2025
Completed - The scheduled maintenance has been completed.
Mar 31, 03:20 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 02:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 28, 13:49 PDT
Scheduled - Date: March 31, 2025
Scheduled Time: 02:00 AM PT
Duration: 1 hour

The Calix Cloud team will be performing a brief infrastructure maintenance on Calix Cloud in the United States region. During this maintenance period, portions of the Cloud will be temporarily impacted.

We value your business and are available to help. We understand there is no ideal time to perform maintenance and thank you for your understanding and support. If you have any issues or questions concerning this notice, please create a technical support case online in the My Checkpoint portal.

Thank you,
Cloud Operations
Calix Inc.

Mar 26, 19:44 PDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.